Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Times We ship to customers in the United States and internationally. Estimated delivery times are as follows:
- United States: 7-15 business days
- International: 14-30 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — sign up for our newsletter to stay informed.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3-5 business days for tracking information to update.
Customs & Duties For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. She Divine Wellness is not responsible for delays due to customs processing.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at hello@shedivinewellness.com and we will work with the carrier to resolve the issue.